Privacy Policy
Protecting your privacy across Botswana 🇧🇼, Namibia 🇳🇦, and worldwide 🌍
Effective Date: 01 June 2025 | Last Updated: 06 July 2025
Introduction
Oceanbreeze Concepts ("we," "us," "our," or "Company") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Bot-as-a-Service platform, including our AI-powered chatbots and related services (collectively, the "Services").
🏢 About Oceanbreeze Concepts
We are a technology company with registered businesses in both Botswana 🇧🇼 and Namibia 🇳🇦, offering AI-powered solutions and professional services worldwide 🌍. Our multi-national presence ensures compliance with local regulations while delivering global-standard technology solutions.
Information We Collect
Personal Information
- • Name, email, and contact details
- • Business and company information
- • Account credentials and preferences
- • Language settings (EN/ST/AF)
Chat Interactions
- • Chat messages and conversation history
- • Session data and timestamps
- • Interaction patterns and analytics
- • Device and location data
Technical Data
- • Device and browser information
- • Usage analytics and metrics
- • Server logs and error reports
- • Third-party platform data
How We Use Your Information
Service Delivery
Provide chatbot services, process interactions, customize responses, generate analytics, and facilitate customer support across multiple languages.
Business Operations
Process payments, manage billing, provide customer support, communicate about services, and ensure legal compliance across our operational regions.
Analytics & Improvement
Analyze usage patterns, generate reports, enhance AI accuracy, develop new features, and improve overall service quality.
Legal Compliance
Meet legal obligations in Botswana, Namibia, and internationally, respond to legal requests, and protect our rights and safety.
Regional Compliance
Botswana
Data Protection Act No. 9 of 2018
- Registered with Data Protection Commissioner
- Setswana & English support
- Local legal entity
Namibia
Data Protection Act No. 1 of 2019
- Full regulatory compliance
- Afrikaans & English support
- Regional operations base
International
GDPR & Global Standards
- ISO 27001 security standards
- 24/7 global support
- Multi-timezone coverage
Your Privacy Rights
Access & Portability
- • Request access to your personal information
- • Receive a copy of your data in portable format
- • Export conversation history and analytics
Correction & Deletion
- • Request correction of inaccurate information
- • Request deletion of personal information
- • Withdraw consent for processing
Contact Us About Privacy
Botswana Office
admin@obc.org.bw
Plot 475, Ghanzi, Botswana
Setswana & English Support
Namibia Office
namibia@oceanbreeze.ai
[Namibia Address]
Afrikaans & English Support
Global Support
privacy@oceanbreeze.ai
dpo@oceanbreeze.ai
24/7 Worldwide Coverage
Privacy Inquiry
Your Privacy is Our Priority
We're committed to protecting your data across Botswana, Namibia, and worldwide. Our multi-national compliance ensures your rights are respected everywhere we operate.